Help with The Barclays app Using the app
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Banking online
Access all your wealth simply and securely with our online and app services.
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How do I register for the Barclays app?
See how to register for the Barclays Mobile Banking app
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Can I pay in a cheque on the app?
Yes – use your app to pay in cheques of up to £1000.
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Bank Pay
Try a simple and secure way to pay for online purchases direct from your bank account – even if you don’t bank with us.
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How do I make a payment to someone I’ve paid before?
You can do this in Online Banking, through the Barclays Mobile Banking or Barclays Pingit apps, Telephone Banking or in branch. Find out how here.
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How do I cancel a Direct Debit?
You can cancel a Direct Debit online, in branch or over the phone. Get details here.
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What can I do if there’s a problem with a brand’s logo in the Barclays app?
If a brand’s logo in the Barclays Mobile Banking app is wrong or shouldn’t be there, please contact
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What happens if I don't have enough funds to complete my Transport for London (TfL) journey using a contactless Barclays debit card or Barclaycard?
If you don't have enough money in your Barclays account to complete a journey with your contactless card, you'll need to contact TfL to pay the difference
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Blind or visual impairment
If you’re blind, have sight-impairment or difficulty reading, we can give you large-print, Braille and audio paperwork and other tools.
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Everyday Saver
Bank with us? Open an account online in minutes
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